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Code Concern

If you have a concern against a direct selling company that is a member of a Indian Direct Selling Association (IDSA) for any business practice you believe is unethical or illegal and a possible violation of the Code of Conduct, we recommend the following available options.

1. First, try to resolve the matter directly with the company. Every company that is a member of a Indian Direct Selling Association (Indian DSA) must adhere to their Code of Ethics. Try to resolve your complaint with the company first. Your complaint should be in writing, and should include the following basic information:

  • The date and details of the incident
  • The parties involved
  • If possible, identify the Code violation you believe has occurred
  • Efforts you have made to resolve the matter
  • List the amount and cost of product, if relevant, include invoices or other supporting documents
  • Any responses the other parties have made to resolve the matter
  • The current status of the complaint
  • How you would like to see the complaint resolved or remedied.
 

2. If you are still not satisfied, contact OUR Code Administrator providing HER with a description of your complaint in writing.

 

Code Administrators

You can contact the Code Administrator directly with a copy to our Secretary General at: complaint@idsa.co.in

Ms. Asha Idnani

Asha Idnani, Chairperson of Consumer Grievances Redressal Committee at the Council for Fair Business Practices (CFBP) has been leading efforts to resolve consumer issues nationwide, promoting ethical business practices.

Phone: (+91) 222 600 0067

Mobile: (+91) 982 041 9962

Mr. Yoginder Singh

Mr. Yoginder Singh, with 25+ years of legal experience, began as an Advocate in the Supreme Court and trial courts. An alumnus of DU, IIM Lucknow, and ISB, he is a Fellow of ICSI with expertise in corporate and strategy law.

Phone: (+91) 0120-4995005

Mobile: (+91) 9910790154

Dr.Thomas Joseph Thoomkuzhy

Dr. Thomas former Associate Professor at Gulati Institute of Finance & Taxation (GIFT), is currently serving as a Visiting Professor. He also serves as a Subject Expert for Kerala’s Direct Selling Monitoring Authority.

Mobile: (+91) 9847056960

 

The Code of Conduct is here to protect the consumers of our products and our business opportunity. Help US TO ensure that we maintain the highest ethical standards possible IN INDIA .